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16 février 2017

Quiz : où en es-tu par rapport à la satisfaction de tes clients ?

Plan d'action

Tu sais qu’un client satisfait est souvent un client fidèle, synonyme de ventes additionnelles et donc de chiffre d’affaire. Mais sur le terrain, est-ce que tu en as vraiment pris conscience ? Est-ce que tu as mis des choses en place pour recueillir l’avis de tes clients et en tenir compte pour améliorer le fonctionnement de ton entreprise ? Avant de partager avec toi un prochain article sur le sujet, j’aimerais que tu réalises ce petit quiz pour savoir où tu en es par rapport à la satisfaction de tes clients, comme ça tu pourras mieux te situer avant d’approfondir les choses.

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